FREQUENTLY ASKED QUESTIONS
Straight answers.
Service areas, estimates, equipment and warranties.
GOOD QUESTIONS. STRAIGHT ANSWERS.
Before we get started.
Which areas do you serve?+
We serve San Francisco, Mill Valley, Sausalito, San Rafael and Tiburon, plus the Greater Sacramento area including Sacramento, Elk Grove, Roseville, Folsom and surrounding cities. We do not serve Oakland, Hayward or Daly City.
Is the estimate free?+
Yes. We offer a free on-site estimate. Your visit is confirmed by our team after you submit a request.
Do you offer emergency service?+
Yes. Our team is available 24/7 for emergency HVAC service. Call (916) 425-4813 to discuss availability.
What warranties are available?+
We offer a 3-year labor warranty and a 10-year manufacturer warranty on eligible installations. Equipment, registration and contract terms apply; ask for the details with your estimate.
Can you work with different budgets?+
Yes. We offer equipment options from Bryant, Daikin, Bosch, Goodman, Gree, TCL and York, based on the right fit for your home and budget.
Can you handle electrical panel upgrades?+
We assess electrical loads when upgrading HVAC. If a panel upgrade is necessary, we explain the work and arrange a separate agreed contract and permits before proceeding.